Optimize the Entire Patient Financial Journey
VantageOne does much more than just digitize a paper bill - it uses AI and Machine Learning to modernize an antiquated process. VantageOne's technology module customizes the message content, frequency and contact method for each individual patient and is able to engage the patient before, during and after the actual encounter. VantageOne consolidates all bills from all departments and encounters into one single bill. Intelligent tactics and SmartIVR are used to pick up incoming calls allowing the platform to reduce client labor significantly by driving full self-service options for the patient. The platform is working 24/7 accelerating cash and improving the patient experience.
Antiquated
Billing
VantageOne
Learn how VantageOne can help modernize your Patients Financial Experience
Monthly data transfers
NO feedback
Too much labor, too much paper, too many vendors
Everyone receives printed mail bills
Patients have to call to resolve their questions
Daily data transfers
Receive analytics and feedback
VantageOne makes the decisions on how to contact patients and how to deescalate
Patients receive their bill in the way they are most likely to pay
Self-service offers patients a way to resolve common issues
Too much labor, too much paper, too many vendors
VantageOne makes the decisions on how to contact patients and how to deescalate
Everyone receives printed mail bills
Patients have to call to resolve their questions
Patients receive their bill in the way they are most likely to pay
Self-service offers patients a way to resolve common issues
Reduce Cost
Cut Paper Billing
Reduce Labor
Our team strives every day to identify and drive every dollar of unnecessary cost out of the process on behalf of our clients.
Postal stamp costs are going up every year. Minimize print mail billing now!
Inbound phone calls are expensive to staff.
Decrease you call volume now!
Accelerate Payments
Increase the patient touches by up to 300% in the first 30 days. VantageOne predicts and monitors patient interaction and the number of touches vary by patient.
Roughly 7% of patients pay on day one.
Configurable settings allow for partial payments and auto-pay.
Friction"less" experience increases payment completion.
Fast Implementation
Straightforward path for bringing cost down & profit up.
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Sign Contract
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Obtain and validate data
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Plug-in Merchant Services
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Approve Communication Tactics
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Go-live
Easy HIPPA compliant log-in process.
One-click to patient bill view.
AI driven communication method.
Effortless bill payment.
By reducing friction and increasing automation, patients are less confused and can pay in seconds resulting in a satisfied patient.
Patient Experience
What Our Clients Say
We have seen faster cashflow, higher turnover (paid in full) of patient accounts, quicker account resolution, a drastic reduction in cost of paper, and no phone calls."
Our IT group had hardly any work to do.
No heavy lifting, delayed schedules, or worries at 2AM. The change was smooth, and IT had only positive feedback. "
There is no need for employees to touch the system.
It just works.
We drastically reduced
the labor needed for billing operations. "
