Empower Providers & Patients
We present versatile payment options while simultaneously alleviating administrative strains for everyone involved. With us, your focus can remain on patient care and relationships, leaving the intricacies of security and regulatory compliance to our dedicated team. Dive into transformative healthcare experiences, knowing we're constantly working behind the scenes to fortify against potential vulnerabilities.
Data Security
PCI DSS Level 1 Certified
SOC 2 With HIPAA Compliance
Payment Card Industry (PCI) Data Security Standards (DSS) is a set of network security and business best practice guidelines that establish a “minimum security standard” to protect payment card information. Any entity handling, transmitting, or storing card details must adhere to the Payment Card Industry Data Security Standards (PCI DSS).
VantageHealth.ai's compliance has been vetted by an independent PCI Qualified Security Assessor (QSA) and holds the PCI Level 1 Service Provider certification – the apex in payment sector certification.
Our most current PCI DSS report can be obtained from a sales or account representative.
SOC 2 examination reports provide assurance of controls at service organizations relevant to system and data security. The reports are commonly used by software providers to demonstrate the security of their service(s) to customers, without the customers having to engage in costly audits with the service provider directly.
To demonstrate our commitment to security, VantageHealth.ai engages a third-party auditor to produce a SOC 2 examination report that includes a review of controls relevant to Security, Confidentiality, and HIPAA compliance. The annual audit covers VantageHealth.ai's Patient Billing Platform (VantageOne).
Our most current SOC 2 report can be obtained from a sales or account representative.
HIPAA
As a part of the SOC 2 third-party audits, we have been audited on overlapping HIPAA controls. Independent third-party audits provide an external examination of the controls we have implemented on our infrastructure and operations and ensure Vantage's commitment to complying with information security standards and industry best practices.
Please note that there is no certification recognized by the US Department of Health & Human Services for HIPAA compliance. Thus, complying with HIPAA is a shared responsibility between the customer and VantageHealth.AI.
Data Privacy
At VantageHealth.AI, we care about our customers and strive to be good custodians of our customers’ data. We do not sell your data and we are transparent about how we may use your data.
Click below to learn about Data Privacy
Vantage uses industry best practice encryption techniques both in transit and at rest to ensure that client data remains confidential and tamper-proof. This ensures that data, even if intercepted, remains unreadable and secure.
Through an automated deployment process, we've created a container-centric environment with no unrequired packages within our production environment. All infrastructure is read-only and implemented using Infrastructure-as-Code.
Every alteration to our platform or infrastructure doesn't just pass through human eyes. It's also subjected to methodical automated scans. These measures identify flaws, external library threats, and ensure no hidden secrets lurk within our code.
Security is automated, not optional. Our system mandates the adherence to our established secure coding benchmarks. A detailed pull request and security scan is compulsory for every single code snippet, making sure no corner is cut.
Beyond the shield of our Web Application Firewall and tailored security clusters, we've optimized traffic to solely API interactions via HTTP/S. Direct access? It's a strict no-go, whether it's our databases or production zones. Furthermore, each service exists in its separate, secure networking space.
To further bolster data access security, Vantage implements multi-factor authentication for all production systems. This layered approach ensures that only authenticated individuals can access sensitive data, minimizing the risk of unauthorized access.
Regularly scheduled vulnerability assessments and penetration tests are conducted to identify and rectify potential weaknesses in our infrastructure. We collaborate with third-party security experts to ensure a holistic approach to our cybersecurity measures.
In the rare event of a security incident, our establish Incident Response Team (IRT) swings into action, isolating the threat and ensuring minimal impact. IRT trains regularly to ensure prompt and efficient response to any potential incidents.
Understanding the importance of your data, Vantage maintains regular backups in geographically dispersed locations. In the event of unforeseen circumstances, our robust recovery mechanisms ensure data integrity and availability.
Vantage adheres to strict data handling and retention protocols. We ensure that client data is only used for the purposes outlined in our agreements and is deleted or returned at the end of our contractual obligations.
Our dedication to cybersecurity includes the regular updating and patching of all our systems. By staying updated, we ensure that vulnerabilities are addressed promptly, reducing potential exposure points.
Vantage has a specialized team focused solely on staying up to date with global compliance standards. This team ensures that we not only meet but often exceed regulatory requirements, safeguarding both our clients and our business reputation. With a dynamic landscape of rules and regulations, our dedicated compliance team conducts regular training sessions, disseminates crucial updates, and liaises with external regulatory bodies. Their proactive approach, combined with a commitment to excellence, ensures that Vantage remains a trustworthy and compliant partner in all our business endeavors.
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